LinkedIn Conversation Ads: Complete Guide (+ Best Practices)

When executed correctly, LinkedIn Conversation ('Convo') Ads deliver everyone’s favorite kind of demand generation: the fast kind. Here’s how Abe makes them work for our clients.

LinkedIn Conversation ("Convo") Ads empower businesses to have highly-personalized chatbot-esque interactions with their target audience directly within the LinkedIn platform. Think of it as the flexibility of email marketing with the specificity of LinkedIn targeting.

The most unique attribute of Conversation Ads is the number of Call-to-Actions (CTAs). Conversation Ads allow you to craft multiple CTAs and give your target more options.

What are Conversation Ads? 

Conversation Ads are an interactive ad format that allows brands (like yours!) to start real-time, value-driven conversations with decision-makers, guiding them toward a demo, a resource, or even a direct meeting.

Conversation Ad example.

One of the biggest advantages of LinkedIn Conversation Ads is the ability to leverage native LinkedIn targeting to reach the right professionals with the right message. Unlike static ads that can be easily ignored, well-crafted Conversation Ads feel personalized and engaging. When done right, they also:

  • Bring in higher quality leads by (dis)qualifying prospects early
  • Quicken lead generation by instantly sharing your USPs and solutions
  • Build stronger relationships through real-time, interactive conversations
  • Improve down-funnel conversion rates by speaking to unique audience segments
  • Deliver lower cost per lead (compared to other LinkedIn ad formats)
  • Expand reach and enhance brand perception with clear, value-driven messaging

Convo Ads vs. Sponsored InMail

The key difference between LinkedIn Conversation Ads and Sponsored InMail (now called Message Ads) comes down to interactivity. Sponsored InMail is essentially a one-way message—delivered to a prospect’s inbox like an email, with a single CTA.

Conversation Ads, on the other hand, are dynamic and interactive, allowing you to create a branched experience where prospects can choose their own path based on multiple response options. This makes Conversation Ads feel more like a real dialogue rather than a cold pitch.

Setting up Conversation Ads

1. Set Your Objective

Before you start building your ads, sit down with your team’s stakeholders and decide exactly what you want to get from your campaign. Conversation Ads allow for two different goal types: website visits (for middle-of-the-funnel objectives) and lead generation forms (for bottom-of-the-funnel objectives).

Example of goal setting:

  • Bad goal: Get more people to attend our webinar
  • Okay goal: Increase webinar sign-ups
  • Good goal: Increase webinar attendance by 35%

2. Decide Which Audience to Target

Ads that speak to specific pain points are the most effective. You can target your audience by:

  • Sector or industry
  • Seniority or job title
  • Specific LinkedIn user groups
  • Geographical location
  • User demographics (age, language, etc.)

Avoid targeting prospects you've engaged with before using similar messaging. It will offer little return for your efforts and could hurt your brand reputation.

3. Create Your Conversational Flow

LinkedIn offers conversational flow templates, but avoid using generic options. Your message needs to be succinct, punchy, and offer personal value.

Conversational Flow Example:

Hi, [Name],

How are you?

I noticed you're interested in [User's Interest]. It’s a space that we at [Brand Name] specialize in—and something we’re hugely passionate about.

Our platform [Solution Name] is designed to help [Job Title] like you [Benefit] by [Explanation of Solution].

Would you like to find out more about [Solution Name] and how we can help you [user goal or pain point] specifically?

Possible User Responses and Follow-Up Messages:

  1. Yes, I'm interested: Great! I was hoping you’d say that. Let's talk about how we can help you achieve your goals. Would you be interested in a quick demo or learning more about our case studies? Or would you like to ask a question here? If so, fire away.
  2. Tell me more: [Solution Name] helps you [Benefit 1], [Benefit 2], and [Benefit 3]. Would you like to learn more about how it works or ask any specific questions about [Solution Name]?
  3. I'm not interested: No problem. Let us know if you have any questions about what we do here at [Brand Name].

Convo Ads + B2B

LinkedIn Conversation Ads are a powerful tool for B2B marketers looking to engage decision-makers in a more direct and interactive way. Unlike traditional static ads, Convo Ads feel like real conversations, allowing prospects to choose their own path based on their interests. This makes them especially effective for driving high-intent actions like booking demos, downloading whitepapers, or registering for events. With LinkedIn’s advanced targeting, you can reach the right professionals at the right time.

Elements of high-performing Conversation Ads

Lead with a hook, not a pitch

Start like a human, not a marketer. Open with a question or a statement that makes them think, not roll their eyes. Skip the robotic intros—nobody wants to read, “Hi [First Name], I’d love to introduce you to our cutting-edge solution.” Instead, try something that taps into their reality: “Managing pipeline getting messier? You’re not alone.”

Make it feel like a real chat

Nobody wants to read a wall of text. Keep messages short, punchy, and natural—like how you’d text a colleague. Instead of “Our platform optimizes workflows to improve operational efficiency,” say “We help you cut the busywork so your team can focus on closing deals.” Keep the flow smooth and let them pick their path.

Write for one person, not an audience

Great ads feel like a 1:1 conversation, not a mass blast. Know your ICP and talk to their specific problems, not vague industry trends. If your ideal buyer is a VP of Sales, focus on revenue and pipeline—not generic business efficiency.

Guide, don't sell

Give them choices that feel useful, not salesy. Instead of just one CTA, offer multiple paths: “Want the quick version? Grab the PDF. Prefer to chat? Let’s book a time.” The goal is to make engaging feel easy, not like committing to a sales pitch.

Make the next step obvious

No one should have to guess what happens after they click. Spell it out: “Grab the guide and get key takeaways in under 5 minutes.” or “Book a time, and I’ll show you exactly how this works in your world.” Clear, direct, and no surprises.

Convo Ad Dos

Do keep it personal and human

People want to talk to people, not robots. Use conversational language and keep things casual, like you're chatting with a colleague, not pitching a product. Personalize your messages, and make sure it feels like a one-on-one conversation.

Do focus on the prospect's needs

Your message should speak directly to their pain points, not your product features. Instead of "We offer the best SaaS solution for businesses," say "Struggling with manual processes? Here’s how to make life easier."

Do offer choices, not just a one-way path

Give people options to engage, not just a single CTA. You don’t want them to feel trapped. Options like “Want to chat? Book a time” or “Need resources? Download the guide” keep things flexible and less salesy.

Do keep your messaging simple and clear

No jargon, no fluff. People are busy, so make sure your messages are easy to understand and straight to the point. Stick to a simple flow, and don’t make them guess what to do next.

Do optimize for mobile


Most users will engage on their phones, so make sure your messages are short, scannable, and easy to respond to. If they have to scroll too much, they’ll just bail.

Conversation Ads 'Don'ts'

Don’t be overly formal or stiff

Nobody likes getting hit with a stiff, corporate message. Ditch the corporate speak and don’t try to sound "professional" just for the sake of it. Keep it natural, friendly, and approachable.

Don’t push too hard with the CTA

If your CTA feels like a high-pressure sales pitch, you’ll lose people fast. Instead of “Sign up now or miss out!”, try something low-pressure like “Let’s chat and see if this could be a good fit for you.”

Don’t overcomplicate the conversation

Keep things simple. Don’t try to cram too many offers or questions into one message. If your first message feels like a mini sales presentation, you’ve already lost them. Stick to one clear ask.

Don’t ignore the prospect’s experience

If you’re coming off too robotic or scripted, they’ll sense it. Pay attention to how your ad feels for the user. If it’s too pushy, complex, or out of sync with their expectations, they’ll tune out.

Don’t send irrelevant follow-ups

If someone engages with your ad, make sure your follow-up is relevant and aligned with their interests. Sending the wrong info, or bombarding them with irrelevant offers, will kill the relationship fast.

15 Abe tactics for....Convo Ads

  1. Make the offer irresistible by using strong incentives like monetary rewards or exclusive access to boost engagement.
  2. Lead with value in your copy by making the first message personal, engaging, and curiosity-driven.
  3. Use personalization by adding the recipient’s name or referencing their industry to increase relevance and response rates.
  4. Avoid over-segmenting by focusing on broader pain points instead of narrowing your targeting too much.
  5. Test and iterate by running A/B tests on offers, CTAs, and messaging styles to refine your approach.
  6. Keep it conversational by making your ad feel like a real dialogue rather than a scripted sales pitch.
  7. Use multiple response paths to let recipients choose how they want to engage with your message.
  8. Avoid overloading with text by keeping messages concise and easy to read.
  9. Time your messages right by testing different days and hours to find when your audience is most responsive.
  10. Align with buyer intent by tailoring your messaging based on where the prospect is in the buying journey.
  11. Use clear and direct CTAs to make the next step obvious and easy to take.
  12. Leverage LinkedIn’s native targeting to ensure your message reaches the right people without over-narrowing.
  13. Avoid jargon and buzzwords by writing in a simple, human, and relatable way.
  14. Optimize for mobile by keeping messages short and easy to scan.
  15. Track and measure success by monitoring response rates, CTRs, and conversions to adjust your strategy.

How to measure Conversation Ad performance

Lead Generation Metrics

Lead generation metrics help you assess how efficiently your LinkedIn Conversation Ads convert prospects into leads. Tracking these KPIs ensures you're optimizing cost, messaging, and targeting for maximum impact.

  • Cost per lead (CPL)
  • Average order value (AOV)
  • Lead quality score

Engagement Metrics

Engagement metrics measure how effectively your Conversation Ads capture attention and encourage interaction. A lower engagement rate may signal issues with personalization, messaging, or targeting.

  • Conversation length
  • Response rate
  • Time to conversion

Conversion Metrics

Conversion metrics evaluate how well leads from Conversation Ads turn into customers. Strong performance here indicates your ads are driving real business results, not just clicks.

  • Conversion rate
  • Lead-to-customer rate
  • LTV:CAC ratio

How much do Convo Ads cost?

A down-funnel way to measure Convo Ads is through Cost Per Lead (CPL). You know the drill — this can vary. But you can expect a number between $500 to $1,200.

Conversation Ad Benchmarks

Source: Abe's internal benchmark library.

Cost Per Click (CPC)

  • High: $5
  • Median: $3
  • Low: $2

Click Through Rate (CTR)

  • High: 48%
  • Median: 35%
  • Low: 2%

Open rate

  • High: 50%
  • Median: 45%
  • Low: 40%

Cost Per Mile (CPM)

  • High: $1,300
  • Median: $600
  • Low: $120

Cost Per Lead (CPL)

  • High: $1,100
  • Median: $985
  • Low: $559

Lead to MQL conversion rate

  • High: 95%
  • Median: 74%
  • Low: 67%

MQL to SQL conversion rate

  • High: 69%
  • Median: 46%
  • Low: 31%

Level up your LinkedIn with Abe

LinkedIn Conversation Ads are cost-effective and offer higher conversion rates than many other ad formats. With the right approach, you can generate high-quality leads and connect with prospects in a way that provides endless value.

Book an introductory call to see how Abe can help your team hit LinkedIn advertising goals.

By: Team Abe

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